Berklee College of Music - Boston, MA
Video, Graphics, Interface Design, and Web Programming.
- Spearheaded marketing campaigns resulted in a 20% increase in brand awareness and sales growth.
- Managed participation in national trade shows (Fancy Food, INFRA, Candy & Snack) securing over 200+ high value leads annually.
- Designed and implemented an e-commerce strategy, increasing online sales by 30% through improved UI/UX and digital marketing efforts.
- Developed and executed social media campaigns, growing engagement by 40% and enhancing brand recognition.
- Optimized CRM systems (HubSpot) to enhance customer retention and drive targeted email marketing, increasing conversion rates by 25%.
- Directed multimedia production for promotional videos and digital content, reinforcing brand messaging and customer engagement.
- Created engaging educational content, boosting student retention by 35%.
- Designed marketing materials and digital campaigns that increased enrollment by 25% year-over-year.
- Produced high-quality audio and video content for instructional purposes, enhancing student learning experiences.
E-COMMERCE: Amazon Seller Central, Shopify and Ebay.
CRM, SMS, PPC and ESPs: HubSpot, Klaviyo, Mailchimp, and Google Analytics.
GRAPHIC, VIDEO & AUDIO: Adobe Creative Suite, Canva, AI Tools, Pro Tools, Logic Pro (10+ years)
OFFICE: Microsoft Office Suite, and QuickBooks. (10+ years)
WEB: Web Development, Web Design, Search Engine Optimization (SEO), E-commerce (10+ years)
SOCIAL MEDIA: IG, X, Facebook, TikTok, and YouTube Channels.
CUSTOMER SERVICE: (10+ years)
LANGUAGES: Fluent English and Spanish